Privacy Policy

Welcome to Anthony's Coal Fired Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website anthonyspizzas.rest, place an order, sign up for promotions, or otherwise interact with us. Please read this policy carefully. If you disagree with the terms of this Privacy Policy, please discontinue use of our website and services.

This Privacy Policy applies to all information collected through our website (anthonyspizzas.rest), as well as any related services, sales, marketing, or events (collectively referred to as the "Services"). It is designed to comply with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable consumer protection regulations.

1. About Us

Anthony's Coal Fired Pizza is a food and restaurant business operating in the United States. We are dedicated to delivering high-quality, coal-fired culinary experiences to our customers, both in-person and through our digital platforms. Throughout this Privacy Policy, references to "we," "us," "our," or "the Company" refer to Anthony's Coal Fired Pizza.

2. Information We Collect

We collect information about you in a variety of ways depending on how you interact with our Services. The categories of information we may collect include the following:

2.1 Personal Information You Provide Directly

When you use our website, place an online order, create an account, subscribe to our newsletter, participate in a promotion, or contact us for support, you may voluntarily provide us with personal information such as:

• Name: Your first and last name used when placing orders or creating an account.
• Contact Information: Email address, phone number, and mailing or delivery address.
• Account Credentials: Username and password if you create an online account with us.
• Payment Information: Credit or debit card details, billing address, and other financial information needed to process transactions. Note that payment card data is processed through secure, PCI-DSS-compliant third-party payment processors and is not stored on our servers.
• Order History and Preferences: Details about the food items you order, dietary preferences, and special instructions you have provided.
• Communications: Any messages, feedback, reviews, or correspondence you send to us via email, contact forms, or social media.
• Marketing Preferences: Your preferences regarding receiving promotional emails, SMS messages, or other marketing communications.

2.2 Information Collected Automatically

When you visit our website, certain technical information is automatically collected by our systems and third-party analytics providers. This may include:

• Device Information: The type of device you use, operating system, browser type and version, screen resolution, and device identifiers.
• Log Data: Your Internet Protocol (IP) address, pages visited, referring URLs, timestamps of visits, and other standard server log information.
• Usage Data: Information about how you interact with our website, including which pages you view, how long you spend on each page, links you click, and actions you take on the site.
• Location Data: General geographic location based on your IP address. We do not collect precise GPS location without your explicit consent.
• Cookie Data: Information collected through cookies, web beacons, pixel tags, and similar tracking technologies. Please refer to Section 8 for more detailed information on our cookie practices.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Third-Party Delivery Platforms: If you place an order through a third-party food delivery application or aggregator platform that is integrated with our Services, we may receive certain order and contact information necessary to fulfill your order.
• Social Media Platforms: If you interact with our social media pages or use a social login feature (such as "Sign in with Google" or "Sign in with Facebook"), we may receive profile information such as your name and email address from the respective platform, in accordance with that platform's privacy settings and policies.
• Marketing Partners: We may receive information from advertising and marketing partners to help us better understand our customer base and improve our campaigns.
• Analytics Providers: Third-party analytics services such as Google Analytics may provide aggregated or anonymized insights about visitor behavior on our site.

3. How We Use Your Information

We use the information we collect about you for a number of legitimate business purposes, including:

3.1 Providing and Managing Our Services

• Processing and fulfilling your food orders, including coordinating in-store pickup and delivery logistics.
• Creating and managing your customer account, including maintaining your order history and saved preferences.
• Processing payments and preventing fraudulent transactions.
• Sending you transactional communications such as order confirmations, receipts, and delivery updates.
• Providing customer support and responding to your inquiries, complaints, or feedback.

3.2 Improving and Personalizing Our Services

• Analyzing usage patterns and customer behavior to improve our website's functionality, performance, and user experience.
• Personalizing the content and menu recommendations displayed to you based on your order history and browsing behavior.
• Conducting internal research, market analysis, and product development to enhance our menu offerings and service quality.
• Testing and troubleshooting technical issues with our website and digital services.

3.3 Marketing and Promotions

• Sending you promotional emails, newsletters, special offers, and information about new menu items, events, or loyalty programs — provided you have opted in or we have a legitimate interest in doing so.
• Displaying targeted advertisements on our website and third-party platforms based on your interests and browsing behavior.
• Managing referral programs, contests, sweepstakes, and other promotional activities.
• You may opt out of marketing communications at any time by clicking "Unsubscribe" in any email we send or by contacting us at [email protected].

3.4 Legal and Compliance Purposes

• Complying with applicable federal, state, and local laws and regulations, including food safety regulations and consumer protection requirements.
• Enforcing our Terms of Service and other applicable agreements.
• Detecting, investigating, and preventing fraudulent, unauthorized, or illegal activities.
• Responding to legal requests, subpoenas, court orders, or regulatory inquiries.
• Protecting the rights, property, and safety of our company, employees, customers, and the public.

4. Sharing Your Information with Third Parties

We respect your privacy and do not sell, rent, or trade your personal information to unaffiliated third parties for their own direct marketing purposes without your explicit consent. However, we may share your information in the following limited circumstances:

4.1 Service Providers and Business Partners

We engage trusted third-party service providers who perform functions on our behalf and have access to your personal information only as necessary to perform those functions. These include:

• Payment Processors: To securely handle payment card transactions.
• Delivery and Logistics Partners: To coordinate food delivery to your location.
• Email and Marketing Platforms: To manage and send marketing and transactional email communications.
• Analytics Providers: To analyze website traffic and user behavior.
• Cloud Hosting Providers: To host our website and store data securely.
• Customer Support Tools: To manage customer inquiries and support tickets.

All service providers are contractually obligated to use your data only for the purpose of performing services for us and must maintain appropriate security measures. We do not authorize them to use or disclose your information for their own purposes.

4.2 Legal Requirements and Protection of Rights

We may disclose your information if required to do so by law, regulation, or legal process (such as a court order, subpoena, or government request), or if we believe in good faith that disclosure is necessary to:

• Comply with a legal obligation under federal or state law.
• Protect and defend the rights or property of Anthony's Coal Fired Pizza.
• Prevent or investigate possible wrongdoing in connection with our Services.
• Protect the personal safety of users of our Services or the public.
• Protect against legal liability.

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs and your information becomes subject to a different privacy policy.

4.4 Aggregated and Anonymized Data

We may share aggregated, de-identified, or anonymized information — which cannot reasonably be used to identify you — with third parties for research, analytics, advertising, or other business purposes. This type of information is not considered personal information under applicable privacy laws.

5. Data Security

We take the security of your personal information seriously and implement a variety of industry-standard technical, administrative, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: All data transmitted between your browser and our website is encrypted using Secure Socket Layer (SSL) / Transport Layer Security (TLS) technology.
• Access Controls: Access to personal information is restricted to authorized personnel who need the information to perform their job functions, and all staff are trained on data privacy and security best practices.
• Secure Payment Processing: We use PCI-DSS compliant third-party payment processors. We do not store full credit card numbers on our servers.
• Firewalls and Intrusion Detection: We deploy firewalls and monitoring systems to detect and respond to potential security threats in real time.
• Regular Security Audits: Our systems undergo regular vulnerability assessments and security reviews.
• Data Minimization: We only collect the personal information necessary for the purposes described in this Privacy Policy.

6. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. We are committed to honoring these rights in accordance with applicable United States privacy laws.

6.1 Rights Under the California Consumer Privacy Act (CCPA / CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

• Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the sources from which it was collected, the purposes for which it is used, and the categories of third parties with whom it has been shared.
• Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions permitted by law.
• Right to Correct: You have the right to request correction of inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: We do not sell your personal information in the traditional sense. However, to the extent that our use of third-party advertising and analytics tools constitutes a "sale" or "sharing" of personal information under the CPRA, you have the right to opt out by contacting us or adjusting your cookie preferences.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information to uses that are necessary to provide the Services you requested.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny goods or services, charge different prices, provide a different level of quality, or suggest that you will receive a different level of service as a result of exercising your rights.

To submit a request to exercise your California privacy rights, please contact us at [email protected]. We will verify your identity before processing your request and will respond within 45 days, with a possible extension of an additional 45 days when reasonably necessary.

6.2 General Consumer Rights (All U.S. Users)

Regardless of your state of residence, we offer all users the following options:

• Access and Correction: You may access and update the personal information in your account by logging into your account settings, or by contacting us directly.
• Account Deletion: You may request the closure and deletion of your account by contacting us at [email protected]. Note that some information may be retained for legal, accounting, or fraud prevention purposes.
• Marketing Opt-Out: You may opt out of promotional communications at any time through the unsubscribe link in our emails or by contacting us directly.
• Data Portability: Upon request, we will provide you with a copy of the personal information we hold about you in a structured, commonly used, machine-readable format.

6.3 How to Submit a Privacy Request

To exercise any of the rights described above, you may submit a request by:

• Emailing us at: [email protected]
• Visiting our website: anthonyspizzas.rest

We may need to verify your identity to process your request. You may also designate an authorized agent to make a request on your behalf, provided the agent presents proof of authorization and you verify the agent's identity.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Our general retention guidelines are as follows:

When personal information is no longer required, we will securely delete or anonymize it in accordance with our internal data disposal procedures.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and support our marketing activities. Cookies are small text files that are stored on your device when you visit our website.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the operation of our website, enabling core functions such as page navigation, secure login, and shopping cart functionality. You cannot opt out of these cookies.
• Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most frequently and whether users receive error messages. We use this information to improve our website. These cookies do not collect information that identifies individual visitors.
• Functionality Cookies: These cookies allow our website to remember your preferences (such as your saved delivery address or language settings) and provide enhanced, personalized features.
• Targeting and Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.

8.2 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most web browsers allow you to refuse cookies or to alert you when cookies are being sent. However, please note that if you disable cookies, some features of our website may not function properly.

You may also opt out of interest-based advertising by visiting:

• Network Advertising Initiative (NAI) Opt-Out Tool
• Digital Advertising Alliance (DAA) Opt-Out Tool

For more detailed information about the specific cookies we use and how to manage them, please refer to our Cookie Policy available on our website at anthonyspizzas.rest.

9. Children's Privacy

Anthony's Coal Fired Pizza does not direct its Services to children under the age of 18. Our website, online ordering system, and marketing activities are designed for adult consumers. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal information from an individual under the age of 18, we will take immediate steps to delete such information from our records.

If you are a parent or guardian and believe that your child under the age of 18 has provided us with personal information without your consent, please contact us immediately at [email protected] and we will take prompt action to address the matter. Our practices are consistent with the requirements of the Children's Online Privacy Protection Act (COPPA).

10. International Data Transfers

Anthony's Coal Fired Pizza is a United States-based company and primarily operates within the United States. Your personal information is collected, stored, and processed within the United States. By using our Services, you acknowledge and consent to the processing of your information in the United States.

If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in a country where data protection laws may differ from those in your home country. In such cases, we take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy and applicable law.

Our third-party service providers may operate in or transfer data to other countries. When we engage service providers that process data outside the United States, we require contractual assurances that such processing complies with applicable privacy standards and that appropriate safeguards are in place to protect your information.

11. Third-Party Websites and Links

Our website may contain links to third-party websites, applications, or services that are not operated by us. These may include delivery platforms, social media networks, payment processors, or partner websites. This Privacy Policy does not apply to those third-party services, and we have no control over their content, privacy practices, or policies.

We encourage you to review the privacy policies of any third-party services you visit or use. The inclusion of a link to a third-party website does not imply our endorsement of that site or any association with its operators. We are not responsible for the privacy practices or the content of third-party websites.

12. Do Not Track Signals

Some web browsers may transmit "Do Not Track" (DNT) signals to websites as you browse the Internet. Currently, there is no universally agreed-upon standard for how websites should respond to DNT signals. As a result, our website does not currently respond to DNT browser signals. We will continue to monitor developments in this area and update our practices if a recognized industry standard emerges.

However, you can manage your tracking preferences through your browser settings and our cookie consent tools as described in Section 8 of this Privacy Policy.

13. Your Rights Under the FTC Act and Consumer Protection Laws

The Federal Trade Commission Act (FTC Act) prohibits unfair or deceptive acts or practices in or affecting commerce. Our privacy practices are designed to be transparent, fair, and consistent with the representations made in this Privacy Policy, in accordance with FTC guidelines and enforcement priorities.

We are committed to:

• Being transparent about our data collection and use practices.
• Providing you with meaningful choices about how your information is used.
• Maintaining reasonable security measures to protect your data.
• Honoring the privacy commitments we make to our customers.
• Not engaging in deceptive or misleading marketing practices.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes to this Privacy Policy, we will notify you by:

• Posting the updated Privacy Policy on our website at anthonyspizzas.rest with a new "Last Updated" date.
• Sending an email notification to the email address associated with your account (for registered users).
• Displaying a prominent banner or notice on our homepage for a reasonable period following the update.

Your continued use of our Services after the effective date of any updated Privacy Policy constitutes your acknowledgment of and agreement to the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

15. Filing a Complaint with a Data Protection Authority

If you believe that your privacy rights have been violated and you are not satisfied with our response to your concerns, you have the right to file a complaint with the appropriate regulatory authority.

15.1 Federal Level – Federal Trade Commission (FTC)

The Federal Trade Commission (FTC) is the primary federal agency responsible for enforcing consumer privacy rights and protecting against unfair or deceptive business practices in the United States. You may file a complaint with the FTC at:

• Website: reportfraud.ftc.gov
• Phone: 1-877-FTC-HELP (1-877-382-4357)
• Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, DC 20580

15.2 State Level – California Privacy Protection Agency (CPPA)

If you are a California resident and believe your rights under the CCPA/CPRA have been violated, you may file a complaint with the California Privacy Protection Agency (CPPA):

• Website: cppa.ca.gov
• Address: California Privacy Protection Agency, 2101 Arena Boulevard, Sacramento, CA 95834

15.3 State Attorneys General

You may also file a complaint with the Attorney General's office in your state of residence. Most states have consumer protection divisions that handle privacy-related complaints. Visit your state government's official website for contact information and complaint submission procedures.

16. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or our data handling practices, please do not hesitate to reach out to us. We are committed to addressing your privacy-related inquiries promptly and thoroughly.

We aim to respond to all privacy-related inquiries within 30 business days of receipt. For California residents submitting verified consumer requests under the CCPA/CPRA, we will respond within 45 days, with a possible extension of an additional 45 days when reasonably necessary, with prior notice.